Warranty

Warranty

All our products come with a 12 month warranty.

Fewer than 1% of all GadgetShope shipped products are subject to any warranty or quality issue. In the unlikely event there is a quality defect that causes the device to be unacceptable for sale or unusable during the 12 months after dispatch from our warehouse, we will accept a return.

If you experience any problem with a product bought from GadgetShope, contact us first and we will do our best to advise you. Any returns must be discussed with GadgetShope Customer Support in advance, and authorized so they are sent with the correct paperwork.

Under the terms of the warranty, if any product  arrives broken or develops a fault during the warranty period, you are responsible for the costs of returning it to China for repair/compensation.

When we receive the goods back in China we will either repair the item and again send back to you for free or send you a brand new equivalent product or will provide you full refund.

Exceptions to Warranty

The user voids the warranty if user flashes the firmware of a device, opens the body in an attempt to fix, or otherwise uses the device in a way that is not considered normal usage.

The warranty does not extend to free repair / replacement in cases to damage to products, accidental breakage, misuse, or wear and tear. Signs of physical damage may cause us to refuse to provide free repair.

Accessories are not covered the same warranty that applies to the main product.

Projector Lamps have a special condition applied due to the fact that lifetime depends on hours of use.

RC Toys are not covered for your breakage and internal rechargeable batteries are covered by the general battery warranty limitation.